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Careers

Digital Delivery Manager

Overview

An exciting role, the Digital Delivery Manager will work within the brand new programme management team to manage the delivery of a range of important programmes and projects through the complete lifecycle from initiation to closure. This will include ensuring they are delivered on time, meet business and technical requirements and are within the agreed budget. 

You will be managing the delivery of exciting digital transformation projects, focused on optimising and enhancing the online member journey. Two of the key programmes are our new Digital Service Programme and our 2021 Centenary.  

Benefits

In exchange for your commitment and enthusiasm you will receive:

  • Competitive salary package
  • Access to a final salary pension scheme
  • Generous annual leave entitlement of 24.5 days per annum
  • Location: Head Office, High Wycombe
  • Flexible approach to family and work life balance
  • All of the benefits of being a CSSC member (including free membership of English Heritage and a tastecard not to mention all the activities we have on offer)

Apply

If you meet the requirements for this role, please send a CV and covering letter.

Send email

 

Please note:
The successful candidate will be required to undertake a series of employment checks including a CRB and credit check. If you haven’t received a response by the interview week, unfortunately your application has not been successful.

Key accountabilities

Find out more about the key responsibilities required for this post.

Responsibilities
  • To be able to deliver digital projects on a day-to-day basis and take responsibility for their delivery using agile and other formal techniques as appropriate
  • To be able to understand and gather requirements (technical and non-technical) and to communicate effectively with suppliers and internal teams
  • To deliver elements of our digital roadmap and future phases of our digital service programme
  • To understand the high-level IT architecture and be able to facilitate debate and drive decisions on appropriate solutions
  • Take ownership of the estimation and change requests to various suppliers ensuring that responses are provided in a timely manner and the work is completed to time and on budget
  • Lead collaborative working and prioritising the work that needs to be done against the capacity and capability of the teams
  • To be responsible for producing comprehensive project plans and documentation to enable the project(s) are managed against a clear set of defined deliverables and milestones
  • To be able to manage budgets effectively
  • To use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks
  • Provide support and assistance in the promotion and adoption of Programme and Project Management best practices across the business
  • To be able to deliver digital projects on a day-to-day basis and take responsibility for their delivery using agile and other formal techniques as appropriate
  • To be able to understand and gather requirements (technical and non-technical) and to communicate effectively with suppliers and internal teams
  • To deliver elements of our digital roadmap and future phases of our digital service programme
  • To understand the high-level IT architecture and be able to facilitate debate and drive decisions on appropriate solutions.
  • Take ownership of the estimation and change requests to various suppliers ensuring that responses are provided in a timely manner and the work is completed to time and on budget
  • Lead collaborative working and prioritising the work that needs to be done against the capacity and capability of the teams
  • To be responsible for producing comprehensive project plans and documentation to enable the project(s) are managed against a clear set of defined deliverables and milestones
  • To be able to manage budgets effectively
  • To use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks
  • Provide support and assistance in the promotion and adoption of Programme and Project Management best practices across the business
  • Stakeholder management, strong negotiation and influencing skills
  • Excellent communication skills, both written and verbal
  • An ability to network within and outside the organisation
  • Good team player, self-motivated and able to work on own initiative
  • Collaborative approach – working as part of a wider team
  • Able to communicate between the technical and non-technical and to ensure suppliers understand our requirements and timescales
  • At least two to four years project delivery experience and strong experience of delivering IT and digital projects
  • Service delivery and management experience in a complex and dynamic digital environment
  • Track record of delivering multiple projects, preferably in an agile delivery environment
  • Project Management qualification (or degree)
  • An understanding of the project lifecycle and delivery methodologies e.g. Agile
  • Experience of successfully engaging senior management and groups of stakeholders
  • Experience of managing business change
  • The ability to gather requirements and write specifications
  • Ability to cope in a complex and fast-changing environment and to respond calmly and rationally to changing aspirations in a deadline driven situation
  • Proven record in managing budgets effectively
About us

CSSC Sports & Leisure is a not-for-profit membership organisation with over 160,000 members and an annual turnover of £7m. We are part funded by the Cabinet Office and our vision is to inspire our members to explore new ways to be active and healthy.

Membership to CSSC is open to the public sector and we provide a diverse range of activities (both physical and social) connecting people and promoting wellness and fun which includes:

  • Huge variety of taster days
  • Over 60 sports for all ages and abilities
  • Fantastic savings in our online shop or in store with over 2,000 discount, cashback and vouchers with our partners

Become a Member

Join today and become the latest member of the CSSC community!

Helping individuals and families get more out of life since 1921