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Induction

Getting off to a Good Start

Click here for a copy of CSSC's Getting off to a Good Start factsheet which suggests some ways in which you can:

  • establish a range of support systems for new volunteers and those who have taken on new roles.
  • plan to build teams of volunteers so that they can support each other
  • provide constructive and timely feedback to volunteer teams or individual volunteers
  • find ways to raise the profile of volunteering .

Model Induction Pack

Click here for a copy of a model Volunteer Induction Pack; containing some useful ideas about information you need to give a new volunteer. You can use this pack as it is, or alternatively, adapt it to suit the needs of your association or club, tailoring it depending on what you require from the volunteer role.

Induction good practice

It is important to make a new volunteer feel welcome and to help them settle into their new position. As well as checking out the Getting off to Good Start fact sheet consider the following:

Make sure that each new volunteer has an association/club contact, somebody they can ask if they are in doubt about anything to do with their new role

Introduce them to the people with whom they will be working.

Provide a list of names, addresses and telephone numbers for key contacts within the association/club.

Provide details of meetings and events they will need to attend

Provide details of expenses they can claim and how to claim them.

Tell them how they are getting on - provide some feedback on progress. People like to know how they are succeeding.

Association or club chairman should take time to get to know new volunteers and committee members, briefing them about committee procedures, terms of reference and responsibilities.